• Department Secretary - Surgical Associates (Full Time)

    Posted: 11/14/2021

    Title:  Department Secretary – Surgical Associates
    FTE:  1.0 (40 hours per week)
    Schedule:  Monday – Friday between the hours of 7:30am - 5:00pm
    Holiday Rotation:  N/A
    Weekend Rotation:  N/A
    On Call Requirements:  N/A
    Performs a variety of daily duties, usually involving multi-tasking, to support assigned physician.  Manages physician schedule for both surgical and outpatient visits.   

    1. Manage assigned physician schedule including clinic appointments, procedures, surgeries.
    2. Schedule surgeries, tests, referrals and other appointments for patients.  Provides patient education regarding same.
    3. Assist in completing paperwork such as worker’s compensation forms, insurance forms or legal forms for patients.
    4. Request and manage medical records as needed.
    5. Complete prior authorization process with health insurance providers.
    6. Function as liaison between assigned physician and external departments within SPHC and/or other healthcare organizations such as:  surgery, radiology, acute care, pharmacy, ER, therapy, assisted living centers, nursing homes, etc.
    7. Respond to all patient phone calls and walk in visitors.
    8. Assist with clinic flow (e.g., room patients, pull charts, escort patients as required, etc.)
    9. Prepare colon prep prescriptions for patients.
    10. Respond to requests for medical records ensuring appropriate release information is provided.
    11. Act as a purchasing liaison with the Materials Management department and/or work with vendors directly.
    12. Improve own and/or department performance by practicing quality improvement principles in daily work, focusing on process and system improvements and increasing customer satisfaction.
    13. Maintain confidentiality of all patient and facility information at all times, both while on and off duty.
    14. Attend mandatory hospital and department meetings.
    15. May serve on committees or work groups as requested or assigned.
    16. Provide coverage as required. 
    17. May assist in training new hires.
    18. Perform other duties as assigned.

    • Required:  High school diploma
    • Preferred:  Non
    • Required:  None
    • Preferred:  1-2 years’ experience in a medical office setting; Medical terminology and computer knowledge necessary
    Licenses and Registrations
    • Required:  None
    • Preferred:  None
    • Required:  None
    • Preferred:  None
    1. Competitive health and dental insurance options
    2. Flexible paid time off to balance work and life
    3. Retirement plan with immediate vesting and employer match
    4. Free membership to our state-of-the-art fitness facility
    5. Generous tuition reimbursement
    6. Employer provided life and disability insurance
    7. Free parking at facility
    Interested in an extraordinary career? Click the link to apply.