• Director - Emergency Department

    Posted: 10/20/2019

    Title:  Director – Emergency Department
    FTE:  1.0 FTE (40 hours/week)
    Schedule: Monday – Friday between the hours of 7:00 a.m. and 5:00 p.m.
    Holiday Rotation:  Based upon department needs
    Weekend Rotation: Based upon department needs

    The Emergency Department Director has 24-hour responsibility for the leadership and administration of nursing care, management of nursing personnel, fiscal resources, and overall operations of Emergency Department.   This position directs the staff and the patient care given to patients to ensure that patient needs are met in a compassionate, cost effective manner.

    Patient Care
    • Direct and maintain care delivery systems in the Emergency Department in accordance with the highest standards of care and practices, quality, nursing care delivery models, and budgetary restraints.
    • Facilitate evidence-based nursing practice by assuring that all standards of patient care are based on current findings in the nursing literature.
    • Collaborate with physicians, nursing and other leadership groups to ensure the department meets or exceeds its defined objectives for improvement, growth and expansion of services while incorporating the organizational strategic plan.
    • Establish processes in collaboration with heads of diagnostic and therapeutic departments to ensure availability, quality and effective use of services.
    • Together with ED physicians, ensures adequacy of Emergency Medical Services communications and processes.
    • Participate in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality nursing care.
    • Establish and/or participate in developing department and division policies and procedures.
    • Ensure continuous quality improvement of patient care.
    • Identify problems with quality of patient care and initiates actions for resolution.
    • Evaluate outcomes of patient care.
    • Advocate for the hospital, community, state, and national programs to improve emergency care.
    • Develop and implement new patient care programs.
    • Interface with regulatory agencies to ensure statutory compliance pertaining to the provision of patient care.
    • Ensure resources are available to support services that provide patient care.
    • Maintain and facilitates disaster preparedness initiatives and trauma level designation, serving as the Trauma Program Coordinator.
    • Assist with patient cares as a staff nurse as needed.
    • Assure the Emergency Operations Plan (EOP) is activated in accordance with regulatory requirements either through drill or incident.
    Customer Service
    • Promote teamwork with physicians and all other healthcare providers in facility.
    • Ensure a clean and safe environment.
    • Ensure that exchange of information and ideas among all staff, physicians, and other departments is honest, direct, and respectful. 
    • Serve as a communication link among hospital administration, physicians, outside agencies, and staff. 
    • Interact with patients, families, and physicians to identify areas for improvement. Implements interventions to address customer concerns.
    • Participate in community outreach events.
    Resource Management
    • Participate in long range planning and establish goals and objectives to facilitate the delivery of quality patient care.
    • Monitor data to ensure performance indicators are met.
    • Assume leadership role in establishing and achieving department goals.
    • Assure the Emergency Department meets all standards for licensure and accreditation.
    • Develop and monitor budgets for Emergency Department.
    • Analyze budget reports monthly to identify and correct for variances.
    • Analyze and prioritize capital equipment requests and ensures equipment is replaced appropriately. 
    • Identify and implement cost containment programs to be fiscally responsible.
    • Manage general personnel management matters, including hiring, performance management, training and development, and termination.
    • Oversee and manage the selection of candidates for available positions within department.
    • Coach, counsel and engage in corrective action with staff as appropriate.
    • Hold personnel accountable for all activities outlined in their job descriptions, Service Excellence Standards, and other organizational requirements.
    • Delegate effectively and appropriately.
    • Serve on hospital committees as assigned.
    Professional Development
    • Model behaviors and activities that promote health care and are based upon the standards and ethics of the nursing profession.
    • Collaborate with educational institutions to provide appropriate clinical experiences for students and to improve the quality of education.
    • Actively participate in professional organizations.
    • Identify educational needs of both professional and nonprofessional staff and take action to address areas of need.
    • Collaborate with the education staff in planning the ongoing education of Emergency Department nursing and non-nursing staff.
    • Required: Graduate of an accredited nursing program. BSN required within five years of appointment.
    • Preferred: Master’s degree desirable.
    • Required: Three or more years as an Emergency Department staff nurse.
    • Preferred: Three to five years of clinical management/leadership in which principles of nursing practice, judgment and supervisory abilities have been demonstrated.
    Licenses and Registrations
    • Required: State of Wisconsin license as registered nurse.
    • Preferred: None
    • Required: Basic Life Support (BLS) with 3 months of hire, Advanced Cardiac Life Support (ACLS) within 6 months of hire, Emergency Nursing Pediatric Course (ENPC) within 1 year of hire, Pediatric Advanced Life Support (PALS) within 1 year of hire, Trauma Nursing Core Course (TNCC) within 1 year of hire.
    • Preferred: Certified Emergency Nurse (CEN).
    1. Competitive health and dental insurance options
    2. Flexible paid time off to balance work and life
    3. Retirement plan with immediate vesting and employer match
    4. Free membership to our state-of-the-art fitness facility
    5. Generous tuition reimbursement
    6. Employer provided life and disability insurance
    Interested in an extraordinary career? Click the link to apply.