• Patient Financial Specialist

    Posted: 08/18/2019

    Patient Financial Specialist
    We are seeking a Patient Financial Specialist to:
    • Work closely with patients as a resource for account questions.
    • Be responsible for all financial interactions with patients who present at the Patient Service Center, including self-pay account collection and follow-up, payment plans, processing community care applications, and monitoring collection activities.
    • Register any patients who are not preregistered. 
    • Be responsible for keeping abreast of statutes and legal regulations that could affect collection of receivables. 
    • Personal interactions must balance the financial requirements of the organization with compassion for individual circumstances, while promoting a positive image of the organization.
    • High school diploma or equivalent.
    • Background in a health care environment or financial setting is highly desirable.
    • One to three years of customer service experience required. 
    • General office experience with strong customer interaction will be considered.
    Required Knowledge, Skills, and Abilities:
    (This is not an all-inclusive list of knowledge, skills, and abilities. For further information please reach out to our human resource department to learn more.)
    • Work is complex and varied and has impact on SPH financial results.
    • Errors may result in serious consequences involving financial loss. 
    • Strong knowledge of medical billing/collection practices and business office procedures, which is generally learned through prior experience in Medical Billing.
    • Knowledge of regulations regarding insurance medical billing. 
    • General math skills are essential. 
    • Strong interpersonal skills to be able to show sensitivity and patience in dealing with patients or their family members, who may be confused and/or having difficulty in understanding their account.
    • Ability to handle stressful, emotionally charged situations with professional equilibrium.
    • Ability to problem solve, and knowledge of consumer protection laws and marital property laws helpful.
    • Ability to keep sensitive information about patients and others confidential is essential.
    • Need to be a good team member and to possess excellent communication skills. 
    • Full time position consisting of 80 hours in a bi-weekly pay period (1.00 FTE)
      • Monday through Friday between the hours of 8:00 a.m. and 4:30 p.m.
    • Competitive health and dental insurance options
    • Flexible paid time off to  balance work and life
    • Retirement plan with immediate vesting and employer match up to 5%
    • Free State-of-the-art fitness facility membership
    • Generous tuition reimbursement
    • Employer provided life and disability insurance

    Organization Summary:

    Sauk Prairie Healthcare is a nationally-recognized system of primary and specialty services headquartered in a new state-of-the-art facility. We set the standard for service excellence, patient safety, and overall quality.
    Interested in an extraordinary career? Click the link to apply.