Vice President - Ambulatory & Medical Staff Services (Full Time)
Title: Vice President – Ambulatory & Medical Staff Services
FTE: 1.0 (40 hours/week)
The Vice President of Ambulatory & Medical Staff Services is a member of the Senior Leadership Team and will oversee the strategic leadership and operations of ambulatory clinic services and is responsible for developing strategy and overseeing the execution of programming that is patient centered, mission-driven and aligned with the strategic plan. This role reports to the Chief Executive Officer and works collaboratively with medical staff leaders across the organization to ensure the provision of safe, high quality patient care.
The VP-Ambulatory & Medical Staff Services is an inspiring change agent and strategic planner who develops and implements strategies to expand relationships with physicians on behalf of SPH patients. Provides direct and indirect leadership aimed at translating the concepts of patient safety, performance and service excellence, and the patient experience into actionable, sustainable behaviors to enhance service delivery and patient outcomes. This position also provides executive oversight to the Imaging and Laboratory departments.
POSITION TECHNICAL RESPONSIBILITIES
Vice President Core Responsibilities
- Serves as a member of the executive team for the organization.
- Advises CEO and/or the board of directors regarding the design of the company's overall mission, values, and strategic goals.
- Exercises authority to bind the organization at the strategic level. Serves as organizational signatory for documents that establish major organizational commitments for which the organization is legally liable.
- Engages in highest-level of strategic decision-making, with such decision-making directly impacting the sustainability of the organization.
- Makes determinations regarding the size and composition of the organization’s workforce.
- Formulates policies and strategies on an enterprise-wide basis that are designed to meet company goals.
- Partners with physician leaders on the development of strategic plans/initiatives.
- Evaluates the success of the organization in achieving its goals and formulates plans to correct any identified issues.
- Defines the organizations operating performance and financial goals.
- Manages the organization’s finances, identifies ways to increase revenue and decrease costs, analyzes financial reports, and approves operating budgets.
- Serves as executive sponsor on committees and/or initiatives that support the organization’s strategic goals.
- Develops and maintains community and industry partner relationships through proactive communication and participation in applicable workgroups and meetings.
- Ensures compliance with regulatory requirements.
- Selects and appoints department heads and managers.
- Serves as final approver of policies and procedures for subordinate departments.
- Leads, directs, and evaluates the work of direct reports which typically includes members of leadership or physicians.
- Oversees or delegates talent management functions (hiring, coaching, termination, etc.)
- Provides strategic oversight of design, development, and implementation of ambulatory services throughout the organization and provide directions and leadership to ensure alignment with SPH’s overall mission, values, and strategic plan.
- Advances care of service delivery models through patient-centered design thinking across the continuum.
- Establishes expectations for continuous quality improvement utilizing processes that include collaboration with key stakeholders.
- Assures that all regulatory requirements and certifications are up to date in all areas of operation.
- Maintains a comprehensive accreditation project plan adhering to standards, prioritized interventions, and ongoing monitoring for compliance.
- Fosters an environment that focuses on processes and outcomes.
- Advances ambulatory services by ensuring operations are based on current industry standards, best practices, with a focus on outcome performance.
- Works with clinic leadership to accomplish organizational goals and objectives; provides meaningful coaching and mentoring, encouraging and modeling strong physician and non-physician leader relationships.
- Involves physicians and leaders in decision making and supports strong communication related to change.
- Works with physicians and clinic leadership collaboratively to provide innovative practice growth and quality solutions to support patient satisfaction and positive outcomes.
- Engages with clinic leadership to support clear and concise messaging which assists in directing and guiding in a cohesive and team-based manner.
- Promotes and participates in meetings to encourage relationship building and education of clinic medical directors.
- Coordinates closely with clinic leadership to support productive, collaborative partnerships based on trust and mutual respect.
- Ensures solid financial stewardship for ambulatory services with an emphasis on efficient utilization of resources.
- Develops, reviews, and monitors financial and performance outcomes to assure attainment of organizational objectives.
- Serves as a strategic leader and advisor for innovation by developing medical staff partnerships, wellbeing programs, services focused on patient centered care.
- Individually, and as a member of the senior leadership team, collaborates with medical staff to the development of new strategic initiatives, business ideas.
- Through partnerships with medical staff leadership, identifies, develops, implements, and evaluates policy, programs and innovations to improve patient care, service efficiency. and effectiveness.
- Build and support effective collegial relationships with internal and external stakeholders and organizations, including but not limited to, physicians, advanced practice providers, team members, patients, regulatory agencies, and other parties.
- Initiates creation of an agenda to find innovative models or approaches for care delivery to achieve new levels of quality/safety/value for SPH patients.
- Acts as a change agent responsible for developing and nurturing a data driven, team-oriented culture centered on service excellence.
- Leads specific initiatives as directed by the CEO. Works closely with medical staff leaders on key initiatives.
- Develops strategic direction for innovation and service excellence.
- Communicates extensively with the Board of Directors (BOD), the CEO, medical staff leaders, and peers so that they are aware of key activities and issues that are being faced, or are anticipated, relative to patient care and quality and patient safety strategic initiatives.
- Fosters medical staff leadership development by modeling, mentoring, and advocating for medical staff professional leadership development.
- Oversees the maintenance of medical staff credentialing and peer review documentation according to medical staff policy.
- Required: Bachelor’s Degree in business administration, healthcare administration, or related discipline. Equivalent combinations of education and experience will be considered.
- Preferred: Master’s Degree in business administration or healthcare administration required within 5 years of appointment.
- Required: Five to ten years of increasingly responsible experience in a healthcare setting in the field of medical staff performance excellence and clinical quality improvement. Two to four years of bona fide supervisory experience. Equivalent combinations of education and experience will be considered.
- Preferred: None
- Required: None
- Preferred: None
- Required: None
- Preferred: Fellow of the American College of Healthcare Executives (FACHE)
- Competitive health and dental insurance options
- Flexible paid time off to balance work and life
- Retirement plan with immediate vesting and employer match
- Free membership to our state-of-the-art fitness facility
- Generous tuition reimbursement
- Employer provided life and disability insurance
- Free parking at facility
Interested in an extraordinary career? Click the link to apply.