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  • Volunteer Clerical Staff

    Posted: 11/21/2022

    Clerical Staff is the front-line ambassadors who set the tone for customer service through clinic telephone support (answering and transferring calls), patient scheduling (via an excel spreadsheet and reminder calls), and active problem solving with nursing and provider staff. Other duties include but are not limited to medical record establishment, ongoing chart maintenance, clinic visit logging, and clerical activities.  The schedule for volunteer frequency is negotiated with the Clinic Manager based on clinic demand.