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Ag & Turf Parts Counter Sales Associate
JOB SUMMARY: Responsible for maintaining guest services, ensuring positive guest experience for parts sales of spare or replacement Ag / Turf parts.DUTIES & RESPONSIBILITIES: • Answering parts counter phone calls. • Assist in-person parts department customers. • Ensure excellent customer experience by identifying customer needs. • Search parts database. • Meet customer needs by filling orders for specific parts or advise on ordering of alternative parts in a timely manner. • Write parts orders. •
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Experienced Auto Service Technician
JOB SUMMARY: The auto service technician will provide outstanding customer service to customers while performing diagnostics, service repairs and maintenance work on customer vehicles to ensure they are in good working condition.DUTIES & RESPONSIBILITIES: Respond to customer needs for diagnostic and maintenance services, tire repair or replacement in shop.Specifically: • Ensure that each customer receives outstanding customer service by providing a customer friendly environment. • Diagnose and repair
McFarlane Retail and Service CenterOver the Road Tire Technician
JOB SUMMARY: Transport, repair and replace tires on agricultural equipment, automotive and fleet vehicles. DUTIES & RESPONSIBILITIES: To perform thorough tire, wheel and rim inspections and related repairs on tires on agricultural equipment. Provide excellent on-call customer service, responding to customer needs for repair and replacement of tires. Specifically: • Respond to service calls; travelling in specified agricultural region • Move tires around yard and sort tires for diagnosis and repair
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Rental/Warehouse Associate
JOB SUMMARY: Represent McFarlanes’ True Value as a Rental Associate.DUTIES & RESPONSIBILITIES: Effectively and efficiently handle customer rentals. Ensure rental items are in clean and operational condition. Responsible for assigned customer service, shipping/delivering and receiving, and tent crew. Specifically, • Assist with shipping and receiving. • Load and unload items for customers. • Load and unload deliveries on/off semi-trucks, make deliveries using McFarlanes' vehicle. • Operate forklift
McFarlane Retail and Service Center
RETAIL SALES CLERK
JOB SUMMARY: The retail sales clerk / cashier position is responsible for maintaining customer service, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all McFarlanes’ company policy / store standards. DUTIES & RESPONSIBILITIES: Ensure that each customer receives outstanding customer service by providing a customer friendly environment, including greeting and acknowledging every customer, maintaining outstanding
McFarlanes' Retail and Service Center
Service Detailer
DEPARTMENT: Service Manager REPORTS TO: Service Manager JOB SUMMARY: The Service Detailer will assist and support a busy agricultural equipment service center. DUTIES & RESPONSIBILITIES: Responsible for miscellaneous duties ensuring customer needs are met by following instructions to clean, refurbish and prepare units for delivery. Specifically, Detail new agricultural and turf equipment or renew used equipment to “like new” condition. Follows all
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Service Writer
JOB SUMMARY: Plan, direct and coordinate the operations of auto/tire service department. Plan and maintain systems and procedures for operating efficiency. DUTIES & RESPONSIBILITIES: Required to oversee auto/tire service activities, programs & projects to ensure that activities are carried out in accordance with established specifications, schedules and budgets; coordinate interdepartmental functions to minimize delays; meet with departmental members on regular basis to review project status and plan
McFarlanes' Retail and Service Center
Small Engine Service Technician
OB SUMMARY: Participate in small engine service activities, programs and projects; strive to produce quality repair with minimal delay; communicate project status. DUTIES & RESPONSIBILITIES: The Service Technician – Small Engine, will perform diagnostics, service repairs and maintenance work on customer and/or dealer agricultural, turf, and construction equipment. Responsible for other miscellaneous duties in order to ensure customer and dealer equipment is in good working order.Specifically:< >rforms
McFarlanes' Retail and Service Center